Terms and Conditions of Use
The purpose of these general terms and conditions of use (hereinafter referred to as the ‘T&Cs’) is to provide a legal framework for the provision of the website and services, and to set out the conditions governing the User’s access to and use of the services.
These T&Cs are available on the website under the ‘T&Cs’ section.
Any registration or use of the website implies the User’s acceptance of these T&Cs without any reservation or restriction. When registering on the website via the Registration Form, each user expressly accepts these T&Cs by ticking the box next to the following text: ‘I confirm that I have read and understood the T&Cs and I accept them’.
In the event of non-acceptance of the Terms of Use set out in this agreement, the User must refrain from accessing the services offered by the website.
www.resasol.com reserves the right to amend the content of these Terms of Use unilaterally and at any time.
Access to the website
The website www.resasol.com provides the User with free access to the following services:
The website offers the following services:
- Sale of camping holidays,
- Holiday rental bookings,
- MultiDestinations catalogue: France & Europe,
- Overview of Leisure Activities & Excursions,
- Overview of events.
The website is accessible free of charge from anywhere to any User with internet access. All costs incurred by the User in accessing the service (hardware, software, internet connection, etc.) are at their own expense.
Non-member Users do not have access to the customer area. To gain access, they must register by completing the form.
By agreeing to register for the reserved services, the member User undertakes to provide truthful and accurate information regarding their personal details and contact information, in particular their email address.
To access the services, the User must then log in using their username and password.
www.resasol.comshall not be held liable for any event due to force majeure resulting in a malfunction of the website or server, subject to any interruption or modification in the event of maintenance. In such cases, the User hereby agrees not to hold the publisher liable for any interruption or suspension of the service, even without prior notice.
The User may contact the website by email at the publisher’s email address: contact@resasol.com.
Data collection
The website ensures that the collection and processing of personal information is carried out with due regard for privacy, in accordance with Law No. 78-17 of 6 January 1978 on data processing, files and freedoms. The website is registered with the CNIL under number SPO-41790.
Under the Data Protection Act of 6 January 1978, the User has the right to access, rectify, delete and object to the processing of their personal data. The User may exercise this right:
- by email to donnees-clients@resasol.com
- by post to 1, Route des Lacs - 40480 VIEUX BOUCAU.
Intellectual Property
Trademarks, logos, symbols and all content on the website (text, images, sound, etc.) are protected by the Intellectual Property Code and, more specifically, by copyright.
The RESASOL trademark is a registered trademark of NATURE ET LOISIRS.
Any representation and/or reproduction and/or use, in whole or in part, of this trademark, of any kind whatsoever, is strictly prohibited.
Users must seek prior authorisation from the website for any reproduction, publication or copying of the various contents. They undertake to use the website’s contents strictly for private purposes; any use for commercial or advertising purposes is strictly prohibited.
Any total or partial reproduction of this website by any means whatsoever, without the express authorisation of the website operator, would constitute an infringement punishable under Article L 335-2 et seq. of the Intellectual Property Code.
It is hereby reiterated that, in accordance with Article L122-5 of the Intellectual Property Code, any User who reproduces, copies or publishes protected content must cite the author and the source.
Liability
The sources of the information published on the website www.resasol.com are deemed reliable, but the website does not guarantee that it is free from defects, errors or omissions. Plans, photographs, prices and descriptions are non-contractual.
The information provided is for general guidance only and has no contractual value. Despite regular updates, the website www.resasol.com cannot be held liable for any changes to administrative or legal provisions occurring after publication. Similarly, the website cannot be held liable for the use or interpretation of the information contained on this site.
The User must ensure that their password remains confidential. Any disclosure of the password, in any form, is prohibited. The User assumes all risks associated with the use of their username and password.
The website www.resasol.com cannot be held liable for any viruses that may infect the User’s computer or any other IT equipment as a result of using, accessing or downloading content from this website.
The website cannot be held liable in the event of force majeure, arising from the unforeseeable and insurmountable actions of a third party.
External hyperlinks
External hyperlinks may appear on the website. Users are advised that by clicking on these links, they will leave the www.resasol.com website. The website has no control over the web pages to which these links lead and cannot, under any circumstances, be held liable for their content.
Cookies
When visiting the website, a cookie may be automatically installed on the User’s web browser.
Cookies are small files temporarily stored on the hard drive of the User’s computer. These cookies are necessary to ensure accessibility and navigation on the website. These files do not contain any personal information and cannot be used to identify an individual.
The information contained in cookies is used to improve the browsing experience on thewww.resasol.com website.
By browsing the website, the User accepts cookies. They can be disabled via the browser settings.
Privacy Policy
We will take all measures we deem reasonably necessary to ensure that your information is processed securely and in accordance with this Privacy and Cookies Policy. Only our organisation is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never passed on to third parties. We ensure that your personal data remains accurate and up to date. However, you are responsible for informing us of any changes to your personal data and other information (such as changes to your contact details).
Although we take these measures to ensure the security of your information, you should be aware of the many risks associated with information security and take appropriate precautions to help protect your information. The nature of the internet is such that we cannot guarantee the security of any information you send to us electronically, and any such transmission is at your own risk.
You may withdraw your consent to the processing of your data at any time by sending an email to the following address : donnees-clients@resasol.com. You may at any time request information from us regarding the personal data we hold about you, or ask us to correct or delete it.
User-generated content
The website allows members to publish the following content:
Customer reviews, ratings of their stay and the service provided, feedback,
In their posts, members undertake to comply with the rules of netiquette (rules of good conduct on the internet) and the applicable laws.
The website may moderate posts and reserves the right to refuse to publish them, without having to justify this to the member.
The member retains full ownership of their intellectual property rights. However, by publishing content on the website, they grant the publisher the non-exclusive and royalty-free right to display, reproduce, adapt, modify, broadcast and distribute their post, either directly or through an authorised third party, worldwide, on any medium (digital or physical), for the duration of the intellectual property rights. In particular, the Member grants the right to use their publication on the internet and on mobile networks.
The publisher undertakes to display the Member’s name alongside each instance in which their publication is used.
Any content posted online by the User is their sole responsibility. The User undertakes not to post any content that may infringe the interests of third parties. Any legal action brought against the website by an aggrieved third party shall be borne by the User.
The User’s content may be removed or amended by the website at any time and for any reason, without prior notice.
Term of the contract
This contract is valid for an indefinite period. The commencement of use of the website’s services marks the commencement of the contract in respect of the User.
The website publisher reserves the right to amend these Terms of Use at any time, at any point during the year, for the duration of the contract. Any amendments made shall take effect immediately.
Applicable law and competent jurisdiction
French law applies to this contract. In the event that a dispute arising between the parties cannot be resolved amicably, the French courts shall have exclusive jurisdiction to hear the matter.
For any queries regarding the application of these Terms of Use, you may contact the publisher using the contact details provided on the Legal Notice page : Website Publisher