Covid Guarantee

To deal with the current sanitary conditions, Resasol has included clauses specific to the  Covid-19.  epidemic in its cancellation insurance

Are you unable to go away due to Covid-19?

If your stay poses a problem due to a positive PCR test, hospitalisation, contact with cases or any other proven cause of Covid-19, our cancellation insurance includes a Covid-19 guarantee covering multiple cases for your cancellations!

*To find out more about the conditions for cancelling your stay due to Covid-19, , consult the cancellation insurance contract and its COVID-19 extension : It's simple, quick and comprehensive 

To find out more about the cancellation insurance

To find out more about the cancellation insurance conditions (guaranties, excesses, reimbursed amounts, valid cancellation reasons, intervention amounts, declaration delays,etc.) please consult the Cancellation insurance contract.

What does the cancellation insurance cover?

Our cancellation insurance will keep you smiling in the following cases:

Cancellation of your stay

Are you or one of the people coming with you unable to stay? 
You can, subject to certain conditions*, get a refund for the amounts paid (deduction after excess*).

Late arrival

Are you unable to arrive on the first day of your stay? 
You can, subject to certain conditions*, get a pro rata reimbursement for the rental.

Holiday cut short

Do you have to cut your holiday short? 
You can, subject to certain conditions*, get a refund for the unused outdoor accommodation days.

Replacement vehicle

If your vehicle is out of use following a breakdown, a material accident, or a theft during your stay. You can, subject to certain conditions*, obtain a replacement vehicle.

*To find out more about our cancellation insurance conditions (guaranties, excesses, reimbursed amounts, valid cancellation reasons, intervention amounts, declaration delays,etc.), please consult the Cancellation insurance contract.
 

How to make a claim?

When something comes up, the last thing you need is an obstacle course to make a claim! Resasol puts you first and are offering 2 declaration methods to manage damages and insurance

Modern and quick management

Are you connected and do you swear by your smartphone and your WiFi connection? Carry out all the formalities online! Click on the following link and follow the steps: Declare or manage a claim

Traditional management

Would you prefer to write to us? Send us your claim by email or by post

Email: sinistres@campez-couvert.com

Post: 

Gritchen Tolède Associés 
Sinistre - Campez couvert 
27 rue Charles Durand - CS70139
18021 Bourges Cedex